Privacy Policy

Data Controller

Data Controller: AIberia Tech, located in Alboraya (Valencia, Spain), email: info@aiberiatech.com.

1. Our Commitment

At AIberia Tech, your trust is our most important asset. We are committed to protecting your privacy and personal data with the utmost diligence. This policy details what information we collect, why we do it, and how we manage it securely, in compliance with the EU General Data Protection Regulation (GDPR) and Spanish legislation.

2. Legal Basis for Processing

The legal basis for the processing of your personal data is:

• Consent of the data subject: When booking a consultation, using the idea generator, or accepting commercial communications.
• Performance of a contract or pre-contractual measures: When you request a diagnosis, a quote, or any of our services.
• Legitimate interest: To improve the security, usability of the website, and optimize our services.

3. Information We Collect

In order to offer you solutions that truly add value, we collect only the strictly necessary information:

• Contact and Professional Data: When you book a consultation with us or use the idea generator, we collect data such as your name, email address, phone number, and your company's sector.
• Diagnostic Information: During our collaboration, we may request information about your business processes solely for the purpose of designing and implementing the most effective automation solution.
• Browsing Data: Anonymously and in aggregate, we collect data about how you interact with our website to improve the user experience.

4. Purpose of Data Processing

We use your information for the following purposes, always focused on providing value:

• Providing our services: To contact you, perform the diagnosis of your business, and implement the solutions.
• Personalizing our proposals: To use information about your sector and your needs to offer you tailored recommendations.
• Improving our platform: To analyze the use of our website and optimize its performance and content.
• Valuable Communications: Occasionally, and only with your consent, we may send you information of interest.

5. Who We Share Information With

Your information is not sold, rented, or transferred to third parties for marketing purposes. We only share data with:

• Technology Providers: Companies that provide us with essential services such as hosting, automation platforms, or analytics tools, always under strict confidentiality and security agreements.
• Legal Requirement: When required by judicial or administrative authorities in the exercise of their functions.

6. International Transfers

Some of our technology providers may be located outside the European Economic Area. In such cases, AIberia Tech ensures that standard contractual clauses approved by the European Commission are applied or that the provider has an adequacy decision, ensuring at all times a level of protection equivalent to that of the GDPR.

7. Retention Periods

We will retain your personal data for the following periods:

• Contact and commercial data: For the duration of the business relationship or until you request its deletion.
• Browsing data: Will be retained for a maximum of 12 months in anonymous statistical records.
• Commercial communications: Until you withdraw your consent or request to unsubscribe.

Once the retention period has ended, we will proceed to the secure deletion of your data, unless there is a legal obligation to retain it.

8. Data Security

We implement technical and organizational security measures to protect your information against any risk of unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, restricted access through secure passwords, and continuous monitoring of our systems.

9. Your Rights as a User

You have full control over your data. You can exercise your rights of access, rectification, erasure, objection, restriction of processing, and portability at any time.

To exercise your rights or for any inquiry related to the privacy of your data, you can contact us:

• By sending an email to info@aiberiatech.com

In all cases, it will be necessary to verify your identity to process your request. We will respond within a maximum period of one month.

10. Changes to This Policy

This policy may be updated to reflect changes in our services or in legislation. We will notify you of any substantial change by email (if we have your address) or by a prominent notice on our website. The date of the last update will always be visible at the top of this page.